How do we really appeal a decision by the Yahoo Answers Team?

Question

So I get an e-mail saying I had violated the community guidelines and was docked 10 points. E-mail provided a link to appeal the decision. Click on link and a page opens that says the page is not found.

I answered a troll question with a troll-like response that I felt did not violate the guidelines. The e-mail popped up within minutes. Sounds like entrapment to me.

I can live with the decision. However, total credibility is lost when a link is non-functional. I would like to have been able to appeal and then receive a real response that actually defines how my response violated the guidelines.

Richard K · Accepted Answer

Try here follow the prompts. 
http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ANSW&page=contact

Rev · Answer

That report was sent by Yahoo!, but it was probably other members who felt your post was a community guidelines violation. Yahoo! doesn't usually decide whether you broke the rules or not unless you appeal. You can appeal violations here: http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ANSW&page=contact

That link can be found on the main page of the Suggestion Board, under the About tab at the top of the page.

By the way, just because a question is a violation that does not give you free rein to answer it however you want. If your answer was not an honest attempt to answer the question asked, then it would be a violation for misuse of the question-and-answer format. If a question is breaking the rules it's usually best to just report it and move on.

Chetak. · Answer

a) Try the link at the bottom of the violation as it comes from a No Reply address.
They will just tell you to read the Community Guideline and post a computer generated note.
b) It is a valid violation as you have to answer the question as it was asked, and it doesn't matter if it is a troll question or not.
c) Calling another user a troll is also a violation on the grounds of insulting other users.
d) Save your -10 points it will cost you to appeal.
e) Ask yourself if it would be worth-20 points to follow up an answer which was probably a stupid answer anyway.
Chetak

Ranger · Answer

The entire appeal process is a joke. There are so many posting reported each day that are apppealed, that it is impossible for a human to check each one. Most appeals are automatically denied without being checked by a human. A bot looks for certain words, and if your posting has one, your appeal is denied. 

Even when a human does look at an appeal, the human will often deny the appeal based on the humans preferences, political views or other emotions. 

Forget about being reported, you are lucky it happened only once. Many people have more than one account and if you answer with something they don't like, they report it and then switch to the second account and report it again. Two reports and the Bots automatically remove your response.

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How do we really appeal a decision by the Yahoo Answers Team?

4 Answers