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Having problems with installing RAM?

I have a Alienware M17x R3, Windows 7 Ultimate 64 bit that uses DDR3 PC3-10600 1333MHz. I have 4 2GB sticks of RAM. I've actually found myself using programs that max 8GBs out. So I bought my self 4 sticks of 4 GB DDR3 PC3-10666 1333MHz RAM.

For some reason my system doesn't want to accept the new memory. The BIOS sees that i have the correct RAM in each slot, but windows never actually starts up It'll either just get to the system loading screen, then shut off and automatically come back on and just keep doing that. Other times, i'll get a blue screen that just flashes for a second and shutdown halfway (The lights stay on, but nothing happens). I've just tried two sticks of RAM at a time and still nothing happens. I've called Dell support, and they said it should work just fine.

So can anybody give me a hint of whats going on, or how can I fix this? I can't count on dell cause my warranty just expired.

4 Answers

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  • 8 years ago
    Favorite Answer

    why did you buy alienware in the first place lol

  • Adrian
    Lv 7
    8 years ago

    Hm, an Alienware M17x R3 is a notebook/laptop, and only has 2 memory slots. Something does not make sense here... Maybe you posted the wrong model?

  • 8 years ago

    the way round this is that you find away to boot your computer even if it means using the old chips you were replacing then go to my computer > Properties >

    under Startup and Recovery Settings uncheck automatically restart and click OK

    Turn off your computer and insert your new RAM chips and restart the machine.

    By doing this you want to make sure that you are able to see the message displayed on the blue screen of death because there you will find lots of clues as to why your system wont accept the new RAM chips

  • Anonymous
    8 years ago

    You sure you didn't buy DDR2?

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