Does Yahoo Answers have inconsitent policies?

Long ago I had the same problem twice. I remember the second time - a contact of mine asked me to answer somebody else's question about a functional equation (in Portuguese, but the mathematical matter was clear to me). In my answer I explained that I could not answer, but in English, and expressed a hope the Asker would be contended. Whether the Asker found this "abusive" or not, surprisingly my answer was deleted with similar text from Y!A staff. I visited the Asker's profile, he/she was from Brazil with the internal Y!Mail service disabled, so I could not connect with him/her to settle the matters. My contact suggested to appeal, I did, but several days later my contact suggested to appeal again, stating "The Y!A staff automatically deletes reported questions/answers because they deal with hundreds or thousands reports from all over the world and they have no resources to check each of them individually. When a person appeals AT LEAST TWICE, the deleted content may be restored, so be persistent!". My second appeal was successful and my answer was restored.

What lessons did I learn?

First, maybe the staff deletes some content automatically whenever a report comes indeed - I have reported 3-4 cases (e.g. plagiarization or insulting religious beliefs in the Mathematical Forum) with immediate success - possibly Yahoo! has a database of "reporting persons" and I remember a message "Your report matters!" when I have done that.

Next, the Y!A slogan "Share your knowledge" may be a good one to share with everybody needing help, but the experience has taught me to visit the Asker's profile before answering to have at least a faint impression. Very often I refrain from answering if the Asker has hidden his profile, or disabled the internal mail service, or has the habit to send all questions to voting, showing no further interest, without saying at least "Thanks for the answer".

Well, Y!A is not functioning perfectly as we wish of course, but I have had a very nice time with it in recent years and I have met nice people all over the world, so I am grateful. And you, JB - you be persistent!

P.S. Agree, there are too many bugs in Y!Answers. And I would like to provide a link to the question, described above, but it was several years ago and I almost lost orientation in the jungle of my 1600 answers. I can imagine how hard is the life of some Top Contributors with, say more than 20 000 answers!

The messages aren't inconsistent.

The first quote is about appealing deletion of an answer. The second one is about appealing account suspension.

Generally, one violation won't cause account suspension. The second message is either a mistake, or you did something that kicked the issue over to a suspension matter.

What it looks like to me is the first one is from CC.....

The second one looks like it may be from the Y!A team by the way they refer to CC.

You are not on a new account so it would appear you won your appeal either for a guidelines vio or a suspension apeal.

Yes they are taking medication, etc.