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Have NatWest and RBS gone mad?
New RBS chief executive Ross McEwan, said: 'I just don't like it. I find it absolutely abhorrent that you would give a new customer a better deal than someone who has been with you for 30 years.'
http://www.thisismoney.co.uk/money/saving/article-...
But that's what banks have done ever since their marketing departments introduced new products.
This guy is saying give loyal customers the same rate, not reserve the best rates for new ones.
4 Answers
- C4TZ ЯU13Lv 67 years agoFavorite Answer
it is not just banks insurance companies have been doing for years, entise new customers in, then when they have got them put up the premiums (insurance companies). lower credit interest rates and increase debit interst rates(banks).
Long gone are the days loyal customers were rewarded, I agree it is wrong, that is the way things ae done now.
- RebzLv 57 years ago
I thought people would have left that bank with the balls up when people could not get their wages!
- 7 years ago
Everyone's at it. Internet providers, mobile phone companys, insurance company's ........the lot.
- Anonymous7 years ago
the wolf has to have a smile once you are in his lair he can show his teeth isn't that life today with everything
