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Quit or get fired?

I started training for this job at a Customer Care Call Center on March 26th. This job is fairly involved and requires 10 weeks of training in which you are tested weekly. Don't let this "training" fool you, it is tough. Anyway, t is company policy that if you fail a test twice you get fired. Well guess, what I failed a test twice (2 different versions). There was a 30 question test and a change on an auto policy that we had to complete within an hour. The change on the auto policy was somewhat difficult because the computer programs they use are old. Anyhow I met with my boss who said "Some people aren't meant to work under pressure" and I basically agreed (kinda). She said she would let me know tomorrow if I am fired or not. Should I go or should I quit? Doesn't getting fired look back? And oh yeah, I'm supposed to get paid on the 15th. Will this delay my pay?

Update:

I should mention that this particular company has a questionable reputation because they go on "hiring sprees" every so often. Many people quit because of the poor working enviorment--i.e stress.

I never planned on this being permanent thing. I just wanted some extra money until I found a "real job"

12 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    Actually at this stage, it is less important than you think. You can go ahead and quit--the great liklihood is they will code you up as "quit while under performance plan" or "quit while under investigation". Or wait until you get fired, and then it is "terminated--poor performance" or "terminated--for cause".

    If you want to try and collect unemployment let them term you and don't quit. Your case is diminished under any circumstance that you wrote a resignation. If you are confident in your ability to land any other job quickly....then go ahead and resign. But only do this if you dont think you will pursue unemployment and you are confident in landing something else very quickly.

    At this stage of the employment game, this deal is too close to call. You had more control a week or so ago.

  • Anonymous
    5 years ago

    I'm only 16 and have had one job. But I quit within 2 months. Yes, I realize first jobs are difficult, but when I quit my manager was actually begging me not to quit, and said if I ever needed a job I always had one. But when I told them I needed a job with a set schedule, like 4-10pm or 7-2pm, they said that was fine. But every week when I got my hours, they would schedule me sometimes in the morning, sometimes closing the store, sometimes in the middle of the day. I was the only one with a schedule like that. It was terrible. I couldn't get any of my school work or any other responsibilties done. And the customers were just so ungreatful even when I tried my hardest to make sure they were happy. And the co-workers I had were just blithering idiots. I ended doing their jobs most of the time including my own. I think they're were 3 other people who were smart in there. And they were all my age. (I was homeschooled, but I'm going into public this year, another reason I quit).

  • 1 decade ago

    In any work environment it is always better to hand in a resignation than to have the word "fired" follow you through any future job interviews. I would probably request a meeting with the supervisor first thing in the morning and have a letter of resignation prepared. In case you are wondering, I also got hired by (probably ) the same company who is CONSTANTLY hiring. I was told at the outset that a prearranged doctor's appointment (set up about 3 weeks into my training period) wouldn't be a problem. When I actually got into training however and brought it up again you would think I had asked for 2 weeks vacation instead of time off to go to a Doctor's appointment. I handed in my resignation the next day.............who needs that kind of aggrevation. I learned a lot about call centre jobs in that bery brief exposure to the work environment.

  • 1 decade ago

    This shouldn't delay your pay.

    If you file for unemployment, you will have a little easier time (if you qualify otherwise) for being fired rather than quiting.

    While I do know one company locally that will not hire anyone that has ever been fired for any reason, most companies will look at that and ask you about it, you can honestly state, "it was apparent early on that my strengths/weakness and the requirements for that type of work were not a good fit" You might be asked to explain that a bit further (which you will anticipate) and you can discuss that you were concerned about being accurate and complete but the emphasis was on being quick or something like that.

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  • 1 decade ago

    You're still in training, that means neither you nor the employer are sure it's going to work--no shame if it doesn't.

    Turnover is high in those kind of jobs--the main thing your next employer will look at is how you re-acted. Were you polite and tried to go along with things?

    You may see your supervisor again at some other job (yes, his job is stressful and has high turnover too!) and he may remember you. If you do lose this job you're no worse off than if you'd been home watching tv all day--and you gained some valuable experience!

  • 1 decade ago

    I wouldn't quit. Quitting a job looks as though your not willing to tough it out. To the employer you may seem to look like someone who can't handle a job or the details of the job. Let them fire you. If the next would be employer ask, just tell them the truth.

  • 1 decade ago

    Don't get fired~~~definitely QUIT!!!! Before she can get the words out of her mouth. Maybe write a letter of resignation tonight and have it in your hand when you go in tomorrow. (just in case she starts to fire you...interrupt and say, oh, I have this for you) You should get paid on the 15th.....they shouldn't have any reason to hold your paycheck!!!! Hope this helps and good luck!

  • 1 decade ago

    Best to get fired, that way you are more likely to get unemployment. This shouldn't delay your pay, there are laws that say you should get your final paycheck X days from last day worked. Some states you get it the same day or the next day.

  • 1 decade ago

    I think you should stick it out and see what she says. I f she wasn't seriously considering letting you stay on she would have jst gone on with policy and fired you. If you do get fired then it might delay your pay but not for that long.

  • ?
    Lv 5
    1 decade ago

    Stick it out. Too many times people quit before they find out what they're capable of or what others think that could help them next time. Bigger paycheck too. She would have just sent you home immediately if she didn't consider not firing you. Try to stay.

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