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How many Seniors have AT&T or sbcglobal as their ISP?
I have both - it's a combination thing in this part of the USA - and today I got my Phone and Internet bill - - - WOW! they have their nerve - a $5.00 increase on the Internet ! Has anyone else received a similar shock??????? CJ
Thanks Scotgirl - I won't tell a soul!
11 Answers
- sophiebLv 71 decade agoFavorite Answer
I noticed mine went up from $9.95 to $15.95 in December and I fussed with them and brought it down to $12.95. Initially I wrote the BBB and they sent my complaint to another BBB out of town and I phoned them and they said the pile is high with compliants about this slapping us with a higher fee without telling us. When I phoned yahoo/sbcglobal they told me they first informed me by letter that the price was going up (I told them I didn't get that, they reiterated my address), still I didn't get it. They told me it was so my computer would speed up. I informed them it actually made my computer jam and go slower. I did put in a complaint to headquarters for lower cost for seniors and I suggest you do that as well. Strength in numbers.
- My cents worthLv 61 decade ago
I do have ATT and will follow Scotgirls tip. I won't tell.
I don't think I have seen the increase yet.
- WACVET75Lv 71 decade ago
My daughter pays for my service, I was quite content to plug along with my dial up service. She decided she would take care of it so I could go faster, I've told her thanks for it a bunch of times, but she really don't know how much more I enjoy it. When she gets her bill though I'm sure if there is a raise on it she'll be jumping up and down on their heads til they lower it again.
- Miz DLv 61 decade ago
I do. Will try to decipher my bill and check on any increases. Our phone bill and internet bill come "all in one" so it is very confusing to me. I'm sure they want it to be that way so I'll just go ahead and pay it.
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- PeapieLv 41 decade ago
I have the same set up SBC phone on AT&T lines. I don't think I got an increase yet but I will check!! Thanks...good qts!
- Anonymous1 decade ago
Here's a secret insider tip -- call them up and tell them you're cancelling the service because of the charge.
Usually they'll take it off or give you something else as a bonus.
Shhhh -- don't tell anyone...
- 'ol GeezerLv 51 decade ago
Thank's for the "head'sup", CJ, I'll certainly check on it.
With everything else going up, I sure wouldn't be at all surprised to see this going up too.....
- Anonymous1 decade ago
Hmmm, I have China Mobile! They charge $10 US a month. So, no I never complain.
- 1 decade ago
No! Not yet and if I do,I will be calling them and see what they did and what the charge is for.
Source(s): You really have to watch your statements these days and pay close attention. None of us are perfect and can make mistakes,but that much doesn't sound like a mistake to me. And if you are still not satisfied, ask for a supervisor. Good luck, hope this helps.