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HELP! I can't log back in to play Elder Scrolls Online?

I was away from the computer for about an hour or so, and my dad decided to mess with eso after I logged out of it (but I didn't quit or close out of the thing). He closed out of it and I've been trying to figure out how to get back in to play on it, but there's no play button kind of thing ANYWHERE on the official eso site and I can't get back in! It took my computer 40 HOURS to install the game. Do I have to reinstall it?? I've checked everywhere in the computer and it's coming up with no files at all of it, even though it supposedly installed. How could I have played on it and it having installed if it doesn't even show up??

I really don't want to go through the entire installation process again, but I have no idea how else to get back into eso. My parents would get irritated with me if I hog up the bandwidth for such a long amount of time again, anyway. D:

Help?! D: D: D:

Update:

Okay, well my dad found the files by going into Computer>(C:)>Program Files (x86)>Zenimax Online>The Elder Scrolls Online>game>client>eso (30k kb App), and got me a shortcut that allowed me onto the game. At least, this works on Windows Vista on an Acer PC. I don't know if it's different for others, but that's how I was able to get back on the game. Thanks for the help, though. (I'm putting this out there for those who are having the same problem I had, so they'll know how to get back on.)

1 Answer

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  • 7 years ago

    Not sure what's going on with ESO. Having the same issue. And the que line to check your account is also stuffed with over 100 people waiting to check their accounts. Keep searching the internet, maybe some GM finally posted what the problem is.

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