Why can't I get a straight answer from the IRS?

Because they work for the IRS.

I can't tell you what is going on, but I absolutely feel your pain. I filed on the 16th and was accepted the day after, and given a DD date of 1/30. Then they delayed my refund to processing delays. Then they said there was a glitch in the syaytem and don't trust the 2/24 date on their website. Then they told me my return is in errors. Then they told me my return was NOT in errors. Yesterday, they said i should have DD by Feb 13 (to subtract 10 days from website date) and fnally, today, a hr block rep called me and told me IRS sent her an email that they will start to release funds for DD recipients tomorrow starting at 7pm. WTF? Why can't they just tell us the truth? I'd be a little more patient and understanding if their answers were consistent. THis is nothing but added stress when you get told 500 different things. Best of luck to you. I think I may just start smoking cigarettes.

They cannot tell you anything simply because they don't KNOW anything. There's no way to pull up status information until your refund is at LEAST one week late according to the Where's My Refund tool.

There's nothing that you can do to expedite the process and pestering the IRS toads only increases the likelihood that something will happen to further delay the processing of your return and the release of any refund.

You know, I have not a clue!!! At least they still have yours in the system! My DD date has changed 3 times now. I went on the Where's My Refund page, and now they have no record of it at all! What the heck? It was there less than 24 hours ago!!!

left hand don't know what right hand is doing, the problem is that you are not talking to the same person. Every time you have to explain yourself all over again. This system work fine for big company and government because you will give up. I have problem with my water heater rental I talk with over ten different people finally get my new water heater. The main point DON'T GIVE UP, you let them know you not going to give up or go away, I have fun calling them everyday when I have free time lol. I wish I can change the government or big company that have monopoly on our life.

I'm not really sure they even know what is going on. They're pretty well clueless at this point.

However, if you check the WMR site too many times, it will start spitting out errors at you. That does not mean there is a problem with your return. Check your bank tomorrow. If it's not there, give it until Tuesday or Wednesday, then call back and raise hell.

Because the level 1 employees (the people you get to talk to) don't get any information about the actual processing of a return and cannot control anything with how/when your return is processed.

Calling them is not going to get your refund to you one minute sooner.

They can do what they want to whomever they want when they want.

I feel ya' on this one. It sux. But, if they told you to call back by 2/10 if you don't have it, I would assume you're slated for DD on the 6th. Otherwise, they would have told you to call back after the 13th if not received.

As far as the 1301 error code...check out the list below to see what it means...

Here's a quote from Sorriso's Post. Props to them for this one...should help you out!

1001 Refund paper check mailed more than 4 weeks ago See IRM 21.4.1.3.4, Refund Issued But, Lost, Stolen, Destroyed or Not Received

1101 No data, taxpayer filed paper return more than 6 weeks ago See IRM 21.4.1.3.1.1, Return Not Found

1102 No data, taxpayer filed electronic return more than 3 weeks ago See IRM 21.4.1.3.1.1, Return Not Found

1021 FMS part offset, check mailed more than 4 weeks ago See IRM 21.4.1.3.2, Return/Refund Located

1061 FMS part offset, direct deposit more than 1 week ago See IRM 21.4.1.3.2., Return/Refund Located

1121 Problem identified; P-Freeze IRM 21.5.6.4.23, P- Freeze

1141 Refund delayed liability on another account; V- Freeze more than 8 cycles IRM 21.5.6.4.34, V- Freeze

1161 Refund delayed, bankruptcy on account :-V Freeze, CLOSING-CD-IND is 'Y'; less than 8 weeks IRM 21.5.6.4.35, -V Freeze

1181 Refund delayed, pulled for review, not within 7 cycles conduct account analysis

1201 All other conditions not covered by a status code conduct account analysis

1221 Refund delayed, pulled for review, within 7 cycles conduct account analysis

1241 Paper return received more than 6 weeks ago; -E Freeze; in review, notice for additional information will be received IRM 21.5.6.4.8, -E Freeze

1242 Electronic return received more than 3 weeks ago; -E Freeze; in review, notice for additional information will be received IRM 21.5.6.4.8, -E Freeze

1261 Paper return received more than 6 weeks ago; -Q Freeze; in review, notice for additional information will be received IRM 21.5.6.4.25, -Q Freeze

1262 Electronic return received more than 3 weeks ago; -Q Freeze; in review, notice for additional information will be received IRM 21.5.6.4.25, -Q Freeze

1301 Fact of Filing Electronic return received more than 3 weeks ago; no other information See IRM 21.4.1.3.1.2, Return Found/Not Processed

1341 Refund delayed, liability on another account; V- Freeze IRM 21.5.6.4.34, V- Freeze

1361 Refund withheld for part/full payment of another tax liability; V- Freeze IRM 21.5.6.4.34, V- Freeze

1381 Refund withheld for part/full payment of another tax liability; V- Freeze IRM 21.5.6.4.34, V- Freeze

1401 Refund withheld for part/full payment of another tax liability; V- Freeze IRM 21.5.6.4.34, V- Freeze

1421 Refund delayed bankruptcy on account; -V Freeze; more than 8 weeks IRM 21.5.6.4.35, -V Freeze

1441 Refund delayed, SSN, ITIN or Name mismatch with SSA/IRS; return posted to Invalid Segment IRM 21.5.6.4.13, I- Freeze

1461 Taxpayer is advised their refund check was mailed undelivered by the Postal Service. Taxpayer is provided the option to update their address online. Check account to determine if the taxpayer changed their address online. If address is changed, advise taxpayer their request is being processed.

If taxpayer did not change their address, follow instructions in IRM 21.4.3.4.3, Undeliverable Refund Checks.

1481 Refund delayed, return Unpostable See IRM 21.4.1.3.1.2, Return Found/Not Processed

1501 Direct Deposit between 1 and 2 weeks ago, check with bank, file check claim See IRM 21.4.1.4.7.1, Direct Deposit of Refunds

1502 Direct Deposit more than 2 weeks ago, check with bank, file check claim See IRM 21.4.1.4.7.1, Direct Deposit of Refunds

1521 No data, paper return taxpayer filed more than 6 weeks ago; TIN not validated IRM 21.5.6.4.13, I- Freeze

1522 No data, taxpayer filed electronic return more than 3 weeks ago; TIN not validated See IRM 21.4.1.3.1.1, Return Not Found

2007/2008 Taxpayer's check returned undelivered by the Postal Service and taxpayer does not meet Internet Refund Fact of Filing (IRFOF) eligibility. For example account may have an additional liability, or a freeze code other than S-. Analyze account and take appropriate action.

2009 Taxpayer's check returned undelivered by the Postal Service and taxpayer does not meet IRFOF eligibility. Taxpayer does not pass disclosure through IRFOF due to lack of data on IRFOF. IRM 21.4.3.4.3, Undeliverable Refund Checks

8001 Paper return taxpayer filed more than 6 weeks ago, failed authentication Conduct account analysis.

8002 Electronic return taxpayer filed more than 3 weeks ago, failed authentication Conduct account analysis.

9001 Taxpayer accessed Refund Status using a secondary TIN. Refund Status could not be returned. Get a Primary TIN Analyze account and follow appropriate IRM.

9021 Reference Code for all math error conditions Analyze account and follow appropriate IRM

9022 Math error on return. Direct deposit more than 1 week ago Analyze account and follow appropriate IRM

9023 Math error on return. Refund paper check mailed more than 4 weeks ago Analyze account and follow appropriate IRM

9024 Math error on return. Balance due more than $50 Analyze account and follow appropriate IRM

Peace!

The Reverend