Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

kg7or
Lv 7
kg7or asked in Yahoo ProductsYahoo Answers · 6 years ago

Yahoo Answers--do YA staff personnel endorse suicide?

I answered a question from someone apparently considering suicide that he needs to consider that suicide permanently solves what in reality is a temporary problem that would resolve itself in time. That got reported for an undefined TOS violation (????), and as expected, I lost the appeal. So if I'm wrong, doesn't that suggest that YA personnel endorse the opposite of my answer--go kill yourself?

Update:

Update per the various answers: the one that struck me the most was "...If the question was asking how to commit suicide and you answered, "Don't do it. Suicide permanently solves what in reality is a temporary problem," then your answer was a 'non-answer.'"

I recognize that that's technically correct, but am still amazed that this is YA's policy. It's all about form, with no consideration of substance.

Update 2:

This, plus the lack of reaction I see from YA after multiple reports on a user who virtually never answers a question without a blatant TOS violation leaves me with the assumption that their reporting processes are badly broken, and thus not worthy of any serious consideration or concern.

7 Answers

Relevance
  • .
    Lv 7
    6 years ago
    Favorite Answer

    If the question was asking how to commit suicide and you answered, "Don't do it. Suicide permanently solves what in reality is a temporary problem," then your answer was a "non-answer."

    Yahoo staff didn't remove it. Another member reported you for misuse of the required Q/A format. Hopefully that person ALSO reported the question as well.

    By the way, if you actually did explain the procedure, that would have been a violation as well. In other words, any answer to a suicide question is automatically a violation.

  • 6 years ago

    I have had the same experience. I have replied to MANY questions about people wanting to take their lives, and I always reply with an answer that the person seeks professional help, talk to other people, tell them that life is good - etc. I have been reported and "fined" by the deletion of points several times. My answers have been deleted, yet answers like "Go ahead and kill yourself already", or "jump in front of a train", stay.

    I wrote to YA on two occasions appealing the decision, and the only thing I heard was I lost the appeal. I asked specifically which ToS I violated, and they would not answer several requests for that info.

    I know I have saved at least one life, (and talked to the persons family later on), and I do honestly believe I have saved several others, just by what they told me in later communications.

    I hope that if someone places a question about taking their life, and Yahoo had removed legitimate answers trying to help the person, I would love to see Yahoo sued by the family. Yahoo does NOT do everything they can to help a person who desperately needs it. They don't remove all the posts of people seeking suicide help, and there are hundreds per day. I wish Yahoo would take a positive approach to helping people who are suicidal, instead of punishing those people trying to legitimately help.

  • 6 years ago

    First, suicide is an illegal act so that is the reason it is against the rules. What happens when reported is, Yahoo sends the person a package of information how to get professional help and people they can talk to including programs. It is a much better way of helping without risking some users posting inappropriate comments and suggestions.

  • ?
    Lv 7
    6 years ago

    Not at all in anyway do they endorse Suicide.

    You have to actually answer the question asked, but suicidal questions should be reported.

    There is a set procedure followed for questions about suicide. when suicide is included in a report using the bottom report button it is recognized and a packet that gives them help sites and other support and advice is sent to the user.

    It's better to get it removed because some on here treat it like a joke and post very hurtful mean answers.

    *************************Staff's post about it by Yahoo! Answers employee Lou

    Rest assured we take this issue very seriously.

    When reporting any suicide-related question, please mark it as a ToS violation (additional details: suicide).

    From there, we have to remove the content (a legal requirement) and then we proceed by sending out a special package with advice on how to cope via email.

    This information is compiled with input from leading experts in the field.

    Y! Answers Lou"

    There is a possibility that leaving suicide questions stay will have a negative effect on other depressed persons and increase their suicidal thoughts.

  • How do you think about the answers? You can sign in to vote the answer.
  • Anonymous
    6 years ago

    There are some reporters who will report all the answers FIRST and then the suicide question. The report results in email help packet being sent to asker

    But those who tried to answer in good faith (to stop asker from suicide) end up with violations unnecessarily and thats what happened in this case. It's got nothing to do with staff. It's all community moderation. Staff, employee, official, CEO, etc etc are nowhere to exist.

    There are lots and lots of reporters that will delete all answers first because "if question is violation, then so are answers by default"

    Little to no effort has been made by yahoo to penalize such overaggressive reporters on top of a broken appeal system.

  • Lynn
    Lv 7
    6 years ago

    No, it's more like Yahoo staff is inundated with so many reports they just copy and paste answers without ever reading anything. Feel lucky for actually getting a response. They usually skip that too.

    Oh, and trolls reported you.

    Also, this will probably be reported, because this category is all about legalism as defined by every little dictator who thinks they run Yahoo by their very presence.

    That's Yahoo for you. :D

  • Anonymous
    6 years ago

    yahoo is too cheap to hire people to monitor tbis site and just lets trolls monitor it for them.

Still have questions? Get your answers by asking now.